Coming SoonHijackShield is launching soon. Sign up for early access
Support

How can we help?

Our team responds to all inquiries within one business day. Reach out through the channel that best fits your needs.

🛟

Technical support

support@hijackshield.ai

Installation issues, agent configuration, detection questions, false positive reports, and troubleshooting.

💰

Billing

billing@hijackshield.ai

Subscription management, invoices, refund requests, plan changes, and payment questions.

📈

Sales

sales@hijackshield.ai

Pricing inquiries, enterprise plans, volume licensing, pilot programs, and partnership opportunities.

🔒

Security

security@hijackshield.ai

Responsible disclosure, security concerns, vulnerability reports, and security-related inquiries.

Response time: We respond to all inquiries within one business day. Enterprise customers with active subscriptions receive priority support.

FAQ

Frequently asked questions

What browsers does HijackShield support?
HijackShield supports all Chromium-based browsers including Google Chrome, Microsoft Edge, Brave, and Opera, as well as Mozilla Firefox. The extension uses the Manifest V3 (MV3) standard for Chromium browsers.
What operating systems are supported?
HijackShield currently supports Windows and macOS. The browser extension works on any supported browser, and the Go agent runs as a local service on both operating systems. iPhone and Android support is coming soon.
Does HijackShield require an internet connection to work?
No. Detection and scoring run entirely on your device with no cloud dependency. The browser extension and local Go agent work offline, on VPN, and behind firewalls. An internet connection is only needed for the optional Sentinel SIEM integration to forward detection events to your Azure tenant.
Does HijackShield send my browsing data to the cloud?
No. HijackShield never sends page content, URLs, or credentials to AiTM Security servers. All detection runs locally. If your organization configures the optional Sentinel integration, detection events (not page content) are sent directly to your organization's own Azure tenant — never through AiTM Security infrastructure.
What Microsoft 365 license do I need for automated remediation?
Automated phishing email remediation works with any Microsoft 365 plan, from Business Basic and up. It uses Microsoft 365 Compliance Search, which is included in all plans. You do not need Defender for Office 365 Plan 2 or an E5 license. The Azure components (Sentinel, Logic Apps, Automation) are pay-as-you-go at negligible cost for alert-driven workloads.
How long does automated remediation take?
Remediation time depends on tenant size. In testing across 1,372 mailboxes, the full pipeline completed in approximately 8 minutes — about 2 minutes for the Sentinel NRT rule to fire, then roughly 6 minutes for the remediation workflow to search and purge across all mailboxes.
What phishing techniques does HijackShield detect?
HijackShield detects every major corporate phishing technique including AiTM proxy attacks (Sneaky 2FA, Tycoon 2FA, EvilProxy, Salty 2FA, Mamba 2FA), Browser-in-the-Middle (BitM), Browser-in-Browser (BitB), device code phishing, ClickFix attacks, brand impersonation across Microsoft, Google, Okta, Meta, LinkedIn, Amazon, and Apple, credential exfiltration, government impersonation, fraudulent e-commerce, and more.
Do I need to use Microsoft Sentinel?
No. HijackShield provides full phishing detection and blocking without Sentinel. The Sentinel integration is an optional enterprise add-on that enables automated phishing email remediation, structured alerting, and SOC workflows. Even if you don't currently use Sentinel, you can spin up an instance specifically for HijackShield's remediation pipeline at essentially no cost.
How does the free trial work?
HijackShield offers a 30-day free trial with full access to all features. No payment information is required to start. At the end of the trial, you can subscribe to continue using HijackShield or the trial access will expire.
What is your refund policy?
We offer a full refund for any reason within the first 30 days of a new subscription purchase. This applies to both consumer and commercial plans. Contact billing@hijackshield.ai to request a refund.
Documentation

Setup guides and documentation

Detailed installation guides, SIEM integration documentation, Sentinel analytics rules setup, and remediation playbook configuration guides are coming soon.

In the meantime, contact support@hijackshield.ai and we will walk you through setup personally.

Have feedback or a feature request?

We are building HijackShield based on real-world security needs. Your input helps us prioritize what matters most.

Send feedback